Z Shoes purchased on this site may be returned by the customer for any reason within 30 days of shipment if un-washed, un-worn and in new condition with all original components and tags still intact. Refunds will be credited after they have passed quality processing.
1.Reach out to firstname.lastname@example.org with your order number and what you would like to do either exchange or return
2. We will send you a return shipping label to send your shoes back to us.
3. After inspection we will credit or exchange your order.
Process typically takes 7-10 days for a complete turn around.
We do not charge for return shipping, and we do offer free size exchanges as well.