Returns and Exchanges

 Z Shoes purchased on this site may be returned by the customer for any reason within 30 days of shipment if un-washed, un-worn and in new condition with all original components and tags still intact. Refunds will be credited after they have passed quality processing.

1.Reach out to with your order number and what you would like to do either exchange or return

2. We will send you a return shipping label to send your shoes back to us.

3. After inspection we will credit or exchange your order. 

Process typically takes 7-10 days for a complete turn around.

We do not charge for return shipping, and we do offer free size exchanges as well.